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08-05-2008, 02:23 PM
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Getting Billed for paying your Bills?
Add another to the list of far-out fees: one for paying your bill. On time.
And now, a fee to pay your bill - MSN Money Nationally, here's what the large telecommunications companies are charging customers to pay bills. Television, Internet and digital phones: Comcast: $4 (average; cost may vary by market) to pay by phone with a live agent. Its automated system is free. Time Warner Cable: $5 in a very few markets to pay by phone with a live agent; free in most locations. Its automated system everywhere is free. Cox Communications: $5 (average; cost may vary by market) by phone with a live agent. Its automated system is free. Cablevision Systems: $5 by phone with live agent. Its automated system is free. Charter: $1.99 by phone with live agent. Its automated system is free. Verizon Telecom: $3.50 to pay by phone with an automated system. Live agents are not offered as an option. Qwest: no charge. Cell phones: Verizon Wireless: $3 to pay in person at an authorized payment center. There's no charge at self-serve kiosks in Verizon stores. AT&T Wireless: $5 to pay by phone with a live agent. Its automated system is free. There's a $5 fee to pay through a clerk at a store; payments are free at self-serve kiosks. T-Mobile: $5 by phone with a live agent. U.S. Cellular, Sprint Nextel, Alltell, Qwest and Vonage: no charges.
__________________
Has anything you've done made your life better? 
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08-06-2008, 02:31 PM
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Yeah that really pi**es me off!
Her: "Would you like to pay now by phone?" me: "Sure" Her: "I need to let you know there will be a $5 processing fee" Me: "then go through the trouble to mail me a bill and I will go through the trouble to mail you a check, thank you" Last edited by Mwilson; 08-06-2008 at 02:33 PM.
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08-14-2008, 03:58 PM
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The simple answer to this is to quit doing ANY business with the afore mentioned companies. The loss of revenue will speak volumes about your displeasure, the CEOs are watching the bottom line, i guarantee it. If the bottom line goes down action will come much quicker than if you only complain.
Last edited by hsutton; 08-14-2008 at 04:02 PM.
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08-15-2008, 09:21 AM
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